On February 8 I received an email about payment sent to Facebook,Inc. Ltd. Ireland. I was checking on something else in my email account. Thought that it was unusual and maybe it was an order going to the UK? it was showing in EU. I really wasn’t paying attention and signed into my PayPal account. They kept coming and I immediately called PayPal. By the time we could actually contain the payments my account had accrued over 20 charges of 152.02 in EU. It was wild watching this happen and my gut did somersaults but we calmly contained the situation. My credit card and any banking accounts were now vulnerable. Several calls later fixed and now the fraud departments will take it over. Thank you dear people who I have had helping me. You are all angels.
But I digress, I want everyone out there who uses the internet to make transactions to know there is a way to further protect yourself. First off for us who do not understand how this marvel of Facebook Twitter and all the others work there is help. Be sure you check out who can get access to your PayPal account. Log in to your account and click the profile. Then on the left hand side you will see My Business Info…My Money and so on…Click on the My Money and the page will open to all the different identities who have access to your PayPal. If you are not selling in these avenues it is a very good idea to click on the ones you want to block access. It is that easy and now you are all set.
Just a note to my fellow Etsy Shop owners, your shop and PayPal are set up as different entities with safeguards established between Etsy and PayPal. Rest assured you are strongly protected.
Now sign in to your Facebook account and set up your security options by allowing Facebook to notify you via your cell phone if someone is trying to sign in to your Facebook account. They send you a text message with a code and unless someone has stolen your phone they will not be able to get access to your account. Email accounts are vulnerable and lets face it today we post our email addresses everywhere.
I am very fortunate since this could have been worse on so many levels. We all know the benefits of social networking and selling on-line. We also need knowledge and vigilance. Maybe my adventurous experience can help someone arm themselves and prevent an attack on their account. This is information I gathered from the knowledgeable customer service people at PayPal and now to all of you.